Tracy Butler's Payment Service Provider is Sage Pay (formerly Protx) - the largest independent payment service provider (PSP) in the UK and Ireland. Sage Pay provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses, including ours. It is Sage Pay's utmost priority to ensure that transaction data is handled in a safe and secure way.
Sage Pay uses a range of secure methods such as fraud screeing, IP address blocking and 3D secure. Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards.
Sage Pay is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable.
Sage Pay is an active member of the PCI Security Standards Council (PCI SSC) that defines card industry global regulation.
In addition, you know that your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL.
As a result, when you buy through Tracy Butler's site, you can be sure that you are completely protected.
More information about shopping securely with Sage Pay can be found at www.sagepay.com/shoppers.
Delivery
In stock items are dispatched the day following your order being placed. Any items not held in stock will be dispatched within 5 working days of your order. If for any reason Tracy Butler expects there to be a delay beyond these timescales she will contact you immediately to offer either your preference of a full refund or an alternative choice.
UK deliveries normally take up to 3 days (Mon-Fri). If you live in a remote location, please allow extra time for delivery.
Delivery times for overseas orders will vary depending on location.
We use Royal Mail and Parcel Force for all UK and overseas deliveries.
For delivery enquiries please email Tracy Butler at tracy@tracybutler.co.uk or mobile 07 9999 000 69.